Viator FAQ's
1. What is a Viator discount code?
A Viator discount code is a special promotional code that you can use at checkout to receive a discount on your purchase of tours, activities, and experiences booked through the Viator website.
2. How do I use a Viator discount code?
To use the discount code, simply enter it in the designated field at checkout on the Viator website. The discount will be applied automatically to your total purchase amount.
3. Where can I find a Viator discount code?
Discount codes can be found through various promotions, newsletters, and official Viator partnerships. Make sure to subscribe to Viator’s newsletter or follow them on social media to stay updated on the latest promotions.
4. Can I use multiple viator discount codes on one booking?
No, Viator’s policy typically allows only one discount code per booking. If you have multiple codes, choose the one that offers the best deal for your purchase.
5. Are there any restrictions on using the viator discount code?
Discount codes may have specific terms and conditions, such as expiration dates or minimum purchase amounts. Be sure to read the details of the promotion to ensure your code is valid.
6. What if my discount code doesn’t work?
If your discount code isn’t working, check the following:
Ensure the code is entered correctly without any typos.
Verify that the code hasn’t expired.
Make sure your purchase meets any minimum requirements.
If the issue persists, contact Viator customer support for assistance.
7. Can I use the discount code on any tour or activity?
This depends on the specific terms and conditions of the discount code. Some codes may apply to all tours and activities, while others may be restricted to certain categories or destinations. Check the details of the code for more information.
8. Do I need to create an account to use the discount code?
No, you don’t need to create an account to use the discount code. However, creating an account can make the booking process faster and provide you with updates on your order status.
9. How can I modify or cancel my booking?
Viator offers flexible booking options that allow you to modify or cancel your booking if needed. Log in to your Viator account or use the link in your confirmation email to make changes to your booking.
10. What is the refund policy for Viator bookings?
Refund policies may vary depending on the specific tour or activity. Be sure to check the cancellation and refund policy for each booking before finalizing your purchase.
11. Is there customer support available?
Yes, Viator has a customer support team available to assist you with any questions or issues you may have. You can contact them through their website or via the contact information provided in your booking confirmation.
12. Are Viator tours and activities safe?
Viator partners with experienced and reputable operators to ensure that all tours and activities meet safety standards. Always check reviews and ratings before booking to ensure the best experience.
