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About Mister Spex (UK)

Misterspex.co.uk is an online retailer of eyeglasses and sunglasses based in the United Kingdom. The website offers a wide selection of frames from various brands, and allows customers to upload a photo of themselves to try on virtual glasses. They also offer a variety of services such as prescription lens and contact lenses. They also have a virtual try on feature, where the user can upload their photo and try on the glasses virtually. They also have a home-trial service where the customer can try on 4 pairs of glasses at home and return the ones they don't want to purchase.

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More About Mister Spex (UK)

Mister Spex also offers a range of contact lenses from popular brands such as Acuvue, Biofinity, and Dailies. They also have a wide selection of sport glasses and safety glasses for those who need protective eyewear for work or sport activities.

The website also features various tools to help customers choose the right glasses, such as a face shape guide and a virtual mirror. They also have a “virtual optician” feature, which allows customers to schedule a video consultation with an optician to get personalized recommendations and advice.

Mister Spex also has a loyalty program, which gives customers discounts and other benefits for every purchase they make. They also offer free shipping and returns on all orders. Mister Spex also has a number of physical stores across Europe, where customers can try on glasses in person and receive professional fitting advice. Overall, Mister Spex is a one-stop-shop for all your eyewear needs, offering a wide range of products, services, and features to make buying glasses as easy and convenient as possible.

Q: How can I find the right glasses for my face shape?

A: Mister Spex offers a face shape guide on their website, which can help you determine your face shape and find glasses that will suit it. They also have a virtual mirror feature which allows you to upload a photo of yourself and try on different frames to see how they look on you. Additionally, you can schedule a video consultation with an optician to get personalized recommendations and advice.

Q: What if I don’t like the glasses I received?

A: Mister Spex offers a 30-day satisfaction guarantee. If you are not satisfied with your purchase, you can return the glasses within 30 days for a full refund or exchange.

Q: How long will it take to receive my glasses?

A: Mister Spex generally takes around 7-14 working days to produce and ship your glasses. They also offer express delivery options which take 3-5 working days.

Q: Can I get my glasses with a prescription?

A: Yes, Mister Spex offers a wide range of prescription lenses, including single vision, progressive, and polarized lenses. You can enter your prescription information when you place your order, or upload a copy of your prescription if you have one.

Q: Are there any additional fees for returns?

A: No, Mister Spex offers free returns on all orders.

Q: Does Mister Spex offer warranty for their glasses?

A: Yes, Mister Spex offers a 2-year warranty for all glasses purchased on their website. The warranty covers any defects in material or workmanship.