FAQ'S Cartridge People
How do I know which cartridges are compatible with my printer? You can check the Cartridge People website, they have a search function that allows you to find cartridges compatible with your printer model. You can also check the manual of your printer, or the label on your current cartridge, it should have the cartridge model number.
How long will my cartridge last? The lifespan of a cartridge depends on the page yield, which is the number of pages a cartridge can print before it needs to be replaced. Cartridges with a high page yield will last longer than those with a low page yield.
What is the return policy for cartridges? They offer a 14-day money-back guarantee policy, which allows you to return the product within 14 days of purchase if you are not satisfied with it.
Are the cartridges sold by Cartridge People new or refilled? They sell both new and refilled cartridges. New cartridges are made by the original manufacturer, and refilled cartridges are previously used cartridges that have been refilled with ink or toner.
Can I track my order? Yes, they will send you a tracking number once your order is dispatched, you can track your order on the carrier's website.
How can I pay for my purchase? They accept most major credit cards such as Visa, Mastercard, American Express, and PayPal.
Do they offer warranty on their products? They offer a 1-year warranty on their products. In the unlikely event that there is a manufacturing defect, they will repair or replace the product free of charge.