FAQs about 365 Games
1. What is 365 Games?
365 Games is an online retailer specializing in video games, board games, gaming consoles, accessories, and related merchandise. They offer products for various gaming platforms, including PlayStation, Xbox, Nintendo, and PC.
2. Does 365 Games offer a loyalty program?
While 365 Games does not currently offer a formal loyalty program, they do provide regular discounts, sales, and special offers that can help you save on your purchases. Be sure to check their site frequently for the latest deals.
3. Can I pre-order upcoming game releases on 365 Games?
Yes, 365 Games allows customers to pre-order upcoming game releases. Pre-ordering often comes with exclusive bonuses, such as special editions or extra in-game content. Check the product page for specific details on pre-order bonuses.
4. What is the return policy at 365 Games?
365 Games typically offers a 14-day return policy for most items, provided they are unopened and in their original condition. If you need to return a product, contact their customer service for detailed instructions and to confirm your eligibility.
5. How can I contact 365 Games customer support?
You can contact 365 Games customer support through their website’s contact form or by email. They also offer a help center with answers to common questions. Response times may vary, but they aim to assist with any issues promptly.
6. Can I track my order from 365 Games?
Yes, once your order is shipped, 365 Games will provide you with tracking information via email. You can use this information to track your package until it arrives at your location.
7. Does 365 Games sell digital download codes?
Yes, 365 Games offers digital download codes for certain games and content. These codes are typically delivered via email shortly after purchase and can be redeemed on the respective gaming platform.
8. Can I cancel or modify my order after placing it?
If you need to cancel or modify your order, it’s best to contact 365 Games customer support as soon as possible. They will assist you with your request, though changes may not be possible if the order has already been processed or shipped.
9. Does 365 Games offer gift cards?
Yes, 365 Games offers gift cards that can be purchased and redeemed on their website. These make great gifts for gamers, allowing them to choose the products they want.
10. What payment methods does 365 Games accept?
365 Games accepts various payment methods, including major credit and debit cards, PayPal, and other secure payment options.